Practice Managers Forum

Date: Saturday 11 & Sunday 12 May 2024
Location: Perth Convention & Exhibition Centre
Cost: $295 per person

Building on the momentum of our inaugural meeting last year in Sydney, we are delighted to once again welcome practice managers to our ASM in Perth. Expanding on the themes and conversations from 2023, we are developing a two day program taking place on Saturday and Sunday onsite at the Perth Convention and Exhibition Centre.

Program highlights:

Five Qualities of Super Star Practice Managers with Cathy Baynie
A snapshot of key qualities and attributes that set you apart and ensure you excel in the pivotal role of Practice Manager.

Governance in Dermatology with Karen Castle
This session dissects case studies and discusses the outcomes that could have been prevented or decreased the damage.
It looks at what regulatory bodies are wanting to see and what will be required when a claim is raised against your practice or your practitioners.

Key topics

  • The regulatory bodies that govern healthcare
  • The detrimental effect of claims or complaints
  • What you can do so your MDO can defend you or respond for you
  • How to Govern your entire practice, not just your staff

Dermatologists and Practice Managers – An Important Relationship
A discussion forum covering the relationship between Practice Managers and Fellows.  A session covering the roles or owners and practice managers – how they collaborate, the power of strong communication and what you can learn together.

 Non-Surgical cosmetics – What’s New from the Regulator with Karen Castle
Explore the new cosmetic guidelines and discuss how they relate to the non-cosmetic field.

Key topics

  • Advertising compliance
  • What patient selection means to the non-surgical cosmetics
  • Why should we say no to our staff

Looking Back and Looking Forward
Opening the floor for a great discussion lead by practice managers talking about the role of practice managers at different career stages.

Key topics

  • What I wished I knew then
  • What is ahead in my career?
  • Stronger together – the power of sharing wisdom
  • Challenges of billing processes.

Unlocking Payroll Tax Insights: Navigating the Financial Landscape of Medical Practices – Damon Harris

This presentation by Damon Harris from William Buck will provide essential insights on payroll tax regulations and how they affect medical practices. An understanding the nuances of payroll taxes is crucial for maintaining financial stability and compliance. Presentation will include

• The current rules, rates and thresholds.
• Harmonisation with other States and Grouping
• Contractors – WA on it’s own
• Questionnaire
• Payroll tax in medical practices
• Audit activity
• What the future holds

Enjoy networking with counterparts, sharing experiences and wisdom. We encourage you to become part of this supportive and inclusive community.

Outside of the program sessions, join the main exhibition during lunch and tea breaks to meet with industry experts and other ASM delegates.  We invite you to join us for the welcome reception on Friday evening and the poster viewing at the end of session on Saturday afternoon – both onsite at the convention centre

Karen Castle – Risk Advisor at Avant Mutual

Karen assists members by providing risk assessments, member risk education, risk management and prevention strategies.

Karen has had over 20 years’ experience in the health industry, predominantly in the emergency/critical care environment. She has worked in the medical assistance and retrieval industry where she coordinated services for numerous emergency patients requiring intensive treatment in Australia. 

She has also worked in education, quality assurance and risk management roles within the aviation industry. 


Cathy Baynie – Manager, Advocacy and Health Workforce at the Australasian College of Dermatologists

Cathy has career long experience in the Health Industry as a Registered Nurse and Certified Practice Manager, having managed both general (multi-disciplinary) and specialist practices. Other roles include accreditation surveyor and Practice Management Advisor to the NSW Australian Medical Association. Cathy consults nationally to both general and specialist practices and is a Fellow of AAPM as well as immediate past National President.

As a member of the Department of Health Primary Health Reform Steering Group, Cathy is a firm believer that Practice Managers are key in the development and delivery of strong systems of leadership and management enabling the delivery of quality care.


Damon Harris – Director, Business Advisory at William Buck

Damon ’s strengths are reflected in the extensive scope of engagements carried out within the Business Advisory team. Damon has created a unique team in WA, skilled in helping businesses succeed (not just doing compliance) by working closely with clients, leveraging off quality software. Damon is a member of our networks Health Focus Group and is committed to growing this specialisation by driving mutually successful partnerships with leading health care professionals.

Core expertise includes business structuring for tax minimisation and asset protection, business succession and estate planning, cloud accounting, litigation support, self-managed superannuation funds, and superannuation and retirement planning. Specialisations include agribusiness, health and aged care, investors, and property development.


Contact Us

If you have queries regarding the ACD ASM 2024 meeting, please contact the Conference Office.

Think Business Events
Level 1, 4 Anderson Street
Port Melbourne VIC 3207
T: +61 (0)3 9417 1350

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Acknowledgement of Country

The Australasian College of Dermatologists acknowledges the Whadjuk Nyoongar people as the Traditional Owners of the lands and waters where PCEC stands and pay our respects to Elders past, present and emerging.